Privacy POLICY
& COOKIE POLICY

Who we are

The processing of your personal data is carried out by Save the Children International (SCI) as the ‘Data Controller’.   This means that Save the Children International makes decisions about the use and management of your personal data and is accountable for those decisions.  

Save the Children International  

Save the Children International is a company limited by guarantee, registered in England and Wales with company number 3732267 and a charity registered in England and Wales with charity number 1076822. 

How to contact us

If you have any questions regarding this Privacy Statement or the handling of your data, please contact the Data Protection Officer by email at dpo@savethechildren.org or by post to:

The Data Protection Officer

Save the Children International

St Vincent House,  

30 Orange Street

London

WC2H 7HH 

Purposes of processing your personal data

We need to collect, use, and store your personal data to administer engagement, to manage our organisation, and to meet our legal obligations.  The type of data being processed will differ from the nature of the process and purpose. Sections below specifies the types of data collected, purpose and how we process your data. 

How we collect your data

We obtain your data from  

a) Provided directly by you

b)  Third-party sources such as

Payment processors or financial institutions

Donor management platforms

Fundraising partners or agencies as telemarketing providers.

Social media platforms (if you have chosen to connect or interact with us through these channels)

Publicly available sources (such as public databases, social media profiles, or news articles)

Google services (such as Google Analytics, Google Ads, or other Google platforms utilized by our organization for data collection)

c) Data generated through your interactions with our platforms or services

d) Data collected through cookies or similar technologies when you interact with our website or digital assets

e) Data obtained through surveys, feedback forms, or other voluntary submissions

How we use your data when you contact us

If you email, phone or write to us we will record your contact details and your correspondence in order to provide a response to you.  When we use personal data in this way to support administration of the organisation, in data protection terminology our lawful basis is ‘legitimate interest’.

How we use your data when you get support from us

If you or your family receive support from SCI, we will provide you with information about how we are going to use and manage your personal data that is specific to that situation.  This is usually when we collect the data from you, or when you start participating in a programme or activity.

The type of data that we collect will depend on the circumstances, but usually will include your contact details, your family or household situation, information about your employment or education, and information to help us to assess your needs and how we can support you.   Sometimes we may ask for information to confirm your identity.

We may ask to record your story or your child’s story through words, photo, film, or sound to tell people what life is like for children and their families, and to raise money and support for the work Save the Children does.  We always ask for consent when we use personal data in this way.    If your story has been used and you have any questions about this please contact contenthub@savethechildren.org.

We also use your personal data when we monitor how our programmes are working, and to check on their impact.   Sometimes we carry out more in-depth research to identify improvements and to support our advocacy work on behalf of children globally.  If you are invited to take part in research, you will be provided with more detailed information on that separately.

We often work with other humanitarian organisations, and we may share information with them to make sure that support is delivered in the most effective way possible, and is not duplicated.  If we are going to share your personal data with other organisations we will let you know.

If you have any questions about how your data is being used and managed, please speak to a member of SCI staff locally who should be able to help, or you can contact dpo@savethechildren.org.

How we use your data when you get support from us in connection with the war in Ukraine

We are working with other humanitarian organisations to support children and families affected by the war in Ukraine.   When you register with us, we will ask you for your contact details, identification, and information about you and your family.  We will use this data to assess what support you are eligible for, and to provide this either directly or by referring you to partner organisations, including:

• Providing cash and vouchers assistance to families to meet basic needs like food, rent and medicines
• Providing food, clothing and other essential items
• Providing services to ensure children and families remain together, and separated children are safely reunited with their caregivers
• Offering vital mental health support to children and their families 
• Making sure children have educational kits and learning programmes to make up for lost learning

Most of our uses of your personal data are on the basis of your consent, and you can withdraw this consent at any time.  If you wish to withdraw consent or have any questions about the use of your data please speak to a member of SCI staff or send an email to info.ucan@savethechildren.org in the first instance. If we need to continue to use your personal data, for example to meet our legal obligations, we will explain this to you.

To co-ordinate support and avoid duplication  we may share some of your personal data with other organisations which are providing support in the region, including The United Nations Refugee Agency (UNHCR), other organisations in the Save the Children movement and other charities. When we share data with other organisations we have agreements in place to govern the use and handling of your data.

To co-ordinate support and avoid duplication  we may share some of your personal data with other organisations which are providing support in the region, including The United Nations Refugee Agency (UNHCR), other organisations in the Save the Children movement and other charities. When we share data with other organisations we have agreements in place to govern the use and handling of your data.

How we use your data when you engage with us on social media

Depending on the nature of the engagement, Save the Children International and the platform providers may process your personal data including your profile information, the content you provide, and your online activity and connections to reach you and identify other similar people like you on social media who we believe would be interested in Save the children International, and  to show them Save the Children International content.

Our social media partners are Facebook, Twitter, Instagram and YouTube. Please read the privacy information on the relevant platform.  You should also be able to adjust your own account settings on each platform to manage data sharing, privacy and visibility. 

How we use your data when you make a donation

When you make a donation to SCI, we use the personal data that you provide to process your payment and to keep a record of your support.  When we use personal data in this way to meet our charitable aims, in data protection terminology our lawful basis is ‘legitimate interest’.

We record your name and contact details, and the type and amount of your donation in our donor database and email management system.  

We use a payment processing company called RaiseNow to take card payments on our behalf.   RaiseNow is compliant with Payment Card Industry Data Security Standards (PCI-DSS),

We will keep in touch with you by email from time to time to keep you up to date on the impact of your donation, the work we do for children, occasional emergency appeals and how to get involved through campaigning and petitions. You can choose not to receive these emails when you make your donation, and you can also ‘unsubscribe’ at any time by following the link in the emails.    

We will not share your contact details with other organisations to use for their own marketing purposes without your prior consent.

We keep a record of financial transactions for a minimum of 7 years to comply with UK legislation. We keep other records on an ongoing basis to manage our relationship with you.  We keep data retention regularly under review. 

If you make a significant donation, we may need to carry out checks including on the sources of the funds and any business or other interests that you have.   We do this to protect the reputation of Save the Children, and to meet legal and regulatory requirements.  When we use personal data for this purpose, in data protection terminology the lawful basis is ‘legal obligation’.

If you have any questions about being a supporter please get in touch with us at donate@savethechildren.org and we will be happy to help.

How we use your data when you participate in research

When you participate in a research project being run or commissioned by us, we will provide you with detailed Participant Information . You will be given the time necessary to voluntarily agree to participate.

We may ask your consent to process your data or we may rely on another lawful basis depending on the nature of the study.  If we rely on consent, you can withdraw this at any time. We will explain how to do this in the Participant Information. 

If we work with other individuals or organisations, such as universities, and information is shared about you, this will be on a need to know basis and we will inform you in the Participant Information given to you.  We will also explain how the research outcomes will be used and shared.

How we use your data when you work for us

Applicants and employees are provided with a separate Privacy Statement at the appropriate point in the recruitment process.  If you are a current employee, you will be able to access the full employee privacy notice on the intranet. If you are a past employee and you have any questions about your data please contact the Data Protection Officer by email to dpo@savethechildren.org clearly stating your question and previous employment details.  

Keeping your personal data secure

Save the Children International implements measures to ensure that your information is kept secure.  We have a dedicated Information Security team which oversees technical measures to protect and monitor our IT systems, and ensures that access to personal data is controlled.  All of our staff undertake mandatory data protection and information security training.   

When we engage other organisations to process data on behalf of Save the Children International we check that they have appropriate measures in place for data security, and we have contracts in place to ensure that they only act under our instructions.

We have systems and procedures in place to manage incidents which involve data, and we comply with requirements on data breach notification to regulators.

Your personal data rights

You have rights over your personal data.  You can ask us to: 

• correct anything that isn’t accurate 
• stop using your personal data (in some circumstances) 
• delete your personal data (in some circumstances)
• give you a copy of your personal data 

You can make a request by: 

• emailing subjectaccessrequest@savethechildren.org 

You can make a request at any time.  We will respond at the latest within one month.  If in exceptional circumstances we need longer to respond we will explain this to you.   If you make a request, we will usually ask you to provide some identification.

If you are not satisfied with how Save the Children Interntaional has handled your personal data, or how we have responded to a request, you also have the right to make a complaint to the Informational Commissioner’s Office (ICO), the regulator for data protection in the UK.  You can do this online here.

If you are a donor or you have signed a petition you can always unsubscribe using the link in our emails or else change your communications preferences by writing an email to donate@savethechildren.org  

Data sharing

In some circumstances it may be necessary for us to share personal data with other organisations, for example to protect SCI from fraud.  If we are able to do so, we will be transparent about this.  There may be limited circumstances where that is not possible, for example if there are concerns about your welfare or the welfare of someone else, or if we need to comply with a legal obligation.  

We will not share personal data with other organisations to use for their own marketing purposes without your prior consent.

Data retention

We will only keep your personal information for as long as it’s necessary to meet the purpose that it was gathered for and for related purposed, and in some cases to meet specific requirements set out in legislation or regulations.

International transfers

If the processing of your data involves transfer to a jurisdiction not recognised as providing an ‘adequate’ level of protection of personal data, we will identify an appropriate mechanism to safeguard your data and to comply with the UK or other applicable legislation.

Last updated – 23/07/2024

Changes to this privacy notice may be made from time to time.

COOKIE POLICY

Detailed below is Save the Children International's cookie policy.

What are cookies?

Cookies are small files, typically of letters and numbers, downloaded on to a device when you access certain websites or emails, including Save the Children’s website. Cookies allow a website to recognise your device.

For more information see:  www.allaboutcookies.org 

Do we use cookies?

Yes. We use strictly necessary, performance, functionality and targeting cookies on our website. We have assessed our cookies based on the ICC Cookie Guide (www.international-chamber.co.uk/blog/2012/04/02/launch-of-icc-uk-cookie-guide).

We use Google Analytics to understand how people use our website so we can make it more effective. Google Analytics collects anonymous information about what people do on our website, where they’ve come from, and whether they’ve completed any tasks on the site, for example, applying for a job. Google Analytics tracks this information using cookies and JavaScript code.

Website statistics analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.  Google’s Analytics overview.

Third party cookies

You may notice some cookies that are not related to the Save the Children’s website whilst visiting www.savethechildren.net. Some of our pages contain embedded content such as YouTube video, Twitter feed, Facebook likes or Google plus share, and you may receive cookies delivered from these websites. Save the Children does not govern the publication of third party cookies. To understand more about their cookies and privacy statements, please visit the relevant sites.

Some of our cookies will remind you about our work and how you can help after you have left the website. These are the targeting/advertising cookies we use. It is a useful tool for us to keep public awareness of our campaigns and how they can be supported.

If you do not want cookies to be stored on your PC it is possible to disable this function without affecting your navigation around the site. 

How do you disable cookies?

RECRUITMENT POLICY STATEMENT

This statement covers data protection for job applicants and referees. It is in addition to our Privacy Statement available on our website.  

Job applications are made through this site to Save the Children International, a registered charity in England and Wales (1076822) and a registered company in England and Wales (3732267) and subsidiaries and branch offices of Save the Children International (collectively referred to together as "Save the Children International” or “SCI”).

The personal information that you submit in your application will be used to evaluate and progress your application and to fulfil legal or regulatory requirements (if necessary). 

How do we collect your information?

We collect personal information directly from you when you submit a job application to SAVE THE CHILDREN INTERNATIONAL using this site. SAVE THE CHILDREN INTERNATIONAL accepts applications from any country in the world.

We may also request and receive information about you from third parties, such as Save the Children International’s Member organisations, your referees, your former employers, and providers of financial, criminal and other security background checks (including against sanctions lists).  In particular, if you have previously been employed by a Save the Children Member organisation or in the INGO sector in general, information about your previous employment may be disclosed to us for safeguarding purposes. 

What information do we collect?

The information we collect about you may include:

• The information included in your application and submitted through the Applicant Tracking System on this website, including any self-declarations relating to criminal or disciplinary conduct relevant to your employment at SAVE THE CHILDREN INTERNATIONAL prior to this application;
• Information about your interactions with us and any other relevant information you share with us about yourself during those interactions, including during any formal or informal interviews or discussions; and
• Information about you received through references (including recommendations for or against hire by former employers or any statements of conduct), background checks (including any criminal records or against sanctions lists or media reports). 

Do we process 'Special Category’' personal information?

In certain countries, we process sensitive personal data relating to race/ethnicity, religion and/or disability for equal opportunities monitoring purposes (and, with respect to information regarding disabilities only, to assess suitability for particular jobs and to consider whether adjustments may need to be made to accommodate an applicant with a disability). Under our current internal policies, we do not share diversity data with hiring managers and keep such data anonymised.  We may use information you or third parties provide about criminal allegations, proceedings or convictions or any former disciplinary proceedings relating to sexual misconduct as part of our background and reference checks and to ensure that we do not employ staff or volunteers who constitute safeguarding risk.  This sensitive personal data and criminal offence data will be processed in accordance with SAVE THE CHILDREN INTERNATIONAL’s applicable data protection policy.

How do we use your information?  

Save the Children International may use your information in a number of ways, including:

by the SAVE THE CHILDREN INTERNATIONAL internal HR department and the relevant hiring manager(s), to assess your suitability for employment, including taking up references,

following the start of employment, for personnel administration, management and other reasons of which we will separately notify you,

to perform appropriate background checks, including to ensure that we do not employ staff or volunteers who constitute safeguarding risk, and

to monitor recruitment statistics.

With your consent, we may also share your personal data with other Save the Children entities if we believe that you may be suitable for a role at those entities.

When we are recruiting for an SAVE THE CHILDREN INTERNATIONAL Country Office or Regional Office post based in a country other than the United Kingdom, or where the relevant Save the Children Member is located outside of the European Economic Area, it may be that that country does not provide the same level of data protection as in the European Economic Area.  If you apply for a post based outside the European Economic Area, SAVE THE CHILDREN INTERNATIONAL may, to the extent necessary to comply with applicable data protection laws, ask you to consent to us sharing your personal data with the relevant SAVE THE CHILDREN INTERNATIONAL Country Office, Regional Office or Save the Children Member located outside of the European Economic Area. 

How do we protect your personal information?

Although we use appropriate security measures once we have received your personal information, the transmission of information over the internet is never completely secure. We cannot accept responsibility of unauthorised access or loss of personal data due to the circumstances beyond our control.

The personal data you provide will be kept for an initial period of six months, at which point we will contact you to ask if you would like for us to delete your application. If you do not request us to delete your application, we will continue to hold your personal data for successive six-month periods, up to a maximum of two years unless we use such data, and may contact you for future employment opportunities.

If your application is successful and you commence employment, the personal information collected as part of the recruitment process that is pertinent to your employment will be electronically transferred from the recruitment system to our HR system.

Why do we process your personal information?

Processing of your personal data for this purpose is necessary for Save the Children International’s legitimate interests in recruiting appropriately qualified personnel, including conducting appropriate background checks. Some processing may also be necessary so that we can perform a contract with you or because it is required by law. 

What rights do you have in relation to your data?

You have certain rights in relation to your personal data and the right to lodge a complaint with the relevant supervisory authority.

If you would like to exercise any of these rights included in this notification, or otherwise have any queries or complaints, please contact the Data protection officer (DPO) at dpo@savethechildren.org